Support Worker (Progression Coach) Jobs
Are you passionate about empowering young people with diverse abilities to achieve their full potential? Do you thrive on guiding individuals towards independence and success in the workplace? If so, we have an incredible opportunity for you!
Based between Chessington World of Adventures and Chessington School, Ambitious College is seeking a dedicated and enthusiastic Job Coach to join our dynamic team and deliver our Supported Internship Programme. At Ambitious College, we believe in individualised support that focuses on strengths, skills, and interests, ensuring that each young person has the opportunity to flourish and succeed.
As a Job Coach, you will play a pivotal role in our interns' journey towards paid employment and independent living. You'll have the chance to work closely with our interns, providing on-the-job coaching and implementing improvement strategies tailored to their unique needs and aspirations.
What makes this opportunity truly exciting is our young people have a wide range of opportunities to learn and develop. From administration to customer service, each internship is crafted to match the individual's talents and interests, fostering a supportive environment where growth and achievement are celebrated.
Why join us?
- The role itself is very rewarding both through the freedom of creativity and seeing first hand, our learners develop and progress through their goals and aspirations.
- Excellent CPD including a wide-range of in house and external training courses.
- You will have the support of a wider Transdisciplinary Team that includes full-time Occupational and Speech and Language Therapists as well as BCBA qualified Behaviour Analysts.
- Competitive annual salary paid over 52 weeks and excellent salary progression within the role.
- Cycle to work scheme up to £5000.
- Season ticket loans.
- Employee Assistance Programme, to help you balance your work, family, and personal life.
- Access to physiotherapy.
We are committed to investing in our people and their talent. We make sure every single person is clear about their role, and has the tools, knowledge and learning they need to perform well and make a difference.
Start date: June 2024
Closing Date: 12th May 2024
Interview Date: 23rd May 2024
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We are seeking to recruit a skilled and dedicated individual to join our team as a Specialist Multiple Disadvantage Worker at Lewisham Vulnerable Adults Accommodation Service.
In Conjunction with the Service Management, you will work dynamically to deliver a high-quality support service to people in the borough of Lewisham with a range of complex and enduring needs.
You will have experience of providing intense support to a small caseload of clients with multiple disadvantages. The successful candidate will have skills and experience of working in a psychologically informed way to achieve the best outcomes.
About the role:
As a Specialist Multiple Disadvantage worker, you will have experience of intensively and skilfully managing a small caseload of clients.
In the role of Specialist Multiple Disadvantage Worker, you will be expected to work in conjunction with the Team Manager to manage all referrals and assessments in a timely manner to ensure all assessments are conducted in a skilled and sensitive way to encourage potential clients to openly discuss their strengths as well as their deficits.
As a Specialist Multiple Disadvantage Worker, you will be responsible for the delivery, and evaluation, of a range of Life Skills, and Recovery workshops and activities to support our clients' skills acquisition. To give support and guidance to project workers in relation to best practice standards for supporting homeless people with multiple disadvantages and complex needs.
The Specialist Multiple Disadvantage Worker will have skills in effectively liaising and building good relationships, with external and internal stakeholders to keep a satisfactory level of appropriate referrals.
About you:
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An understanding of best practices in supporting people with complex needs and an ability to support and guidance colleagues.
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The ability to effectively and intensively case management a small case load of client with complex needs. Also, can create SMART support plans and effectively assess risk.
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Experience and commitment to working flexibly and creatively to response to changes in sectorial best practice, external environment, organisational requirements, etc.
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Experience of working with or supporting vulnerable people with support needs around any of the following issues; rough sleeping, mental ill-health, physical health, neuro diversity, problematic substance misuse, ex- offending.
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To have a non- judgmental approach to working with clients who have multiple disadvantages, to promote a strength –based approach and an understanding of and commitment to Equity, Diversity, and Inclusion.
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To have formidable team working skills and interpersonal skills, with the ability to work collaboratively with external and partners, and stakeholders.
- A willingness to work outside standard office hours as and when requires.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 12th May at Midnight
Interview Date: Wednesday 21st or Thursday 22nd May
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Do you want to make a real difference to the lives of children and their families? Are you passionate about equity, fairness, and facilitating people to live happy and fulfilled lives? Do you want your employer to support your wellbeing and ambitions to progress your career and development?
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
We are seeking Senior Community Support Workers (Positive Behaviour Support)to join a new short break residential home in Wythenshawe. You will provide first line management to a team of Community Support Worker (Positive Behaviour Support), developing their capability through demonstrating the right values and behaviours, mentoring staff, and supporting their ongoing development.
You will work alongside other practitioners within the residential home and community, to upskill and increase the resilience of children and their families. The residential home benefits from excellent public transport links and convenient access to community resources. Successful candidates will receive extensive training and on-the-job coaching from a well-qualified clinical team, Registered Manager, and Senior management team. Additionally, staff employed within the service will have the opportunity to receive formal Positive Behaviour Support (PBS) training and coaching from qualified behavioural specialists.
Working Pattern – 37.5 hours per week, worked flexibly over five days. Weekend working will be required.
Salary – £25,546 (£13.10ph) rising to £27,590 (£14.15) from April 2024 based on incremental pay progression.
25% pay enhancement for all weekend hours worked.
Location – Wythenshawe, Manchester.
We are looking to recruit more than one individual and part time working could be considered.
Here at Together Trust our vision is to champion a better future for the children and adults we support.
The children and adults we support have a variety of complex needs which may include learning difficulties and autism spectrum conditions.
What can you bring to the service...?
- Do you have an NVQ Level 3 in Children & Young People’s Workforce, or equivalent QCF?
- Do you have experience of supporting and coaching staff, and nurturing team development?
- Do you have considerable experience working with children with disabilities, including autism spectrum conditions?
- Can you manage difficult and challenging situations whilst maintaining high standards of care and support?
- Can you make a direct positive impact on the lives of children and their families?
- Can you undertake the full range of tasks, in a well-planned way that respects and values children and their families?
Help us make a change to the people we support.
Why work for us?
- You will be joining a great team of like-minded people.
- 27 days annual leave rising to 30 days after 5 years and 33 days after 10 years plus bank holidays.
- Occupational sick pay and family friendly policies including enhanced maternity.
- Comprehensive training and continuing development opportunities.
- Long service awards including cash gifts and extra holiday.
- Mental Health First Aiders offering support from trained colleagues, and free mental health support through our employee assistance provider Lifeworks.
- Access to health plans where you can subscribe to claim towards therapy, dental etc. through Simply Health.
- Refer a friend incentive scheme
- Free in person and online yoga classes for all staff.
- A range of discounts and cycle to work schemes as well as staff council and staff networks.
To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.
Visit our website -
Take a look at our short video
If this sounds like the place for you and you think you have the relevant skills and experience we are looking for, please get in touch or apply now. We would love to hear from you!
Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.
We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged.
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
Assistant Support Worker - Homelessness
Newbury
£22,861 per annum
Permanent
Full Time (You will work on a 7-week rotation, with a mixture of early and lates between the hours of 7am - 8pm)
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?
Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
Our client’s homeless service provides support to adults who are homeless or at risk of homelessness across two locations, each are tailored to meet the needs of the clients.
They have an opportunity for an Assistant Support Worker to join their friendly team. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
Some of your duties will include:
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Supporting clients by prompting and helping them to attend appointments
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Encouraging their involvement in personal progression in the form of education, training, employment activity or volunteering.
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Helping them develop their practical skills in areas such as budgeting, shopping, cooking and housework, laundry, health and hygiene
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Working with external partners (such as colleges) to maximise the opportunities available to clients so that they can resettle in the community.
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Empowering clients to achieve the outcomes they identify as desirable for independent living including involvement in practical tasks within the hostel such as basic maintenance/ room decoration
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Involving clients in the smooth running if the hostel environment
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Helping to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property
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Maintaining client records using relevant systems to a good standard
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Work in accordance with the Health and Safety regulations and all policies and procedures
What you will bring:
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match theirs and you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will have:
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Clear verbal and written English
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Good IT and keyboard skills
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Polite, assertive manner, ability to self -motivate
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Passion for working in a client/customer facing role
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Knowledge of the benefits system and tenancy legislation
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An interest and genuine concern for homelessness and related issues
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Knowledge of voluntary and statutory agencies
They reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Their benefits include:
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Pension with life cover
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Generous holiday allowance
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Extra mile awards for outstanding work
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Work offers including discounted shopping vouchers, days out and holidays
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Cycle to work scheme
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Confidential employee assistance programme including access to counselling
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Employee voice – their Staff Council
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Recruitment referral scheme
They support and develop our staff by providing:
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A comprehensive induction and training programme
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Management training
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Trauma-informed care training
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Specialist training, coaching and development opportunities linked to personal development plans
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Access to accredited qualifications
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Mental Health First Aid training and provision
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Access to counselling psychologists via their Psychology Service
If you love helping others and want to join their friendly team, they would love to hear from you!
RCLC is a passionate charity which provides education and support for migrant, refugee and asylum- seeking women from minority ethnic communities who may be unable to access more mainstream services because of the educational, social or cultural barriers they face.
We are currently looking for an experienced, empathetic, and motivated woman with an understanding of minority ethnic community issues to work in Reading. We are looking for applicants to work on a 1-year contract (14 hrs per week) who can fluently speak in a second language preferably in one of the following the following: Arabic, Chinese, Bengali, Nepali, Hindi/ Urdu or Pashto or Tigrinya
The Outreach/Development Worker is accountable to the Centre Manager for:
1. Outreach to identify service users/ learners and their needs.
2. Working alongside service users/learners to motivate them to take action to improve their mental/physical health and access appropriate resources and services to meet their needs to improve their quality of life.
3. Liaising and developing appropriate partnerships with community groups and other relevant organisations for referrals and signposting.
This role will require excellent communication skills, experience of giving advice and guidance, signposting vulnerable adults to access services and experience of working with diverse communities
Please note you may be able to work from home on occasion but outside of term times .
Streets of Growth is seeking to employ an experienced, motivated, and personable individual to work as part of the frontline team to deliver targeted street work to engage and build relationships of trust with high-risk vulnerable young people (15-25 years), in hotspot areas known for Anti-Social Behaviour (ASB), exploitation, serious youth violence and young people that are furthest away from engaging in services.
You should expect to be appointed at the starting point of the salary scale and a higher starting salary band is dependent on you having extensive experience and skills in street work and detached outreach work as well as relevant frontline experience of working with at-risk young people.
These working hours will vary and will be worked according to business needs and notified to you in advance. You will be required to work late afternoons, evenings, and weekends as part of your normal working week.
Benefits Summary:
- 25 annual leave days plus bank holidays per year (pro-rata for part-time staff)
- Pension scheme of up to 8% contribution
- Excellent training in Streets of Growth evidence-based change model inclusive of CBT skills training (CPD)
- Excellent on-going supervision, performance coaching and professional development coaching.
- An individualised annual training budget of up to £200 for external training in relation to professional career development e.g., psychological methods of practice.
- An enhanced Employee Assistance Scheme which provides free, 24/7 confidential helpline services including structured counselling services and practical resources aimed at supporting your work-life balance.
- Structured Professional pathways through the organisation inclusive of supported development into senior and advanced practitioner roles and further progression into management positions.
The role:
Delivering targeted street work and outreach across the borough of Tower Hamlets. This involves engaging and building relationships of trust with young people at street level and in identified hotspot areas of risk where there is low to high anti-social behaviour, criminality and violence. Working with and engaging young people in strategic interventions across Lifestyle, Enterprise/Employability, Education and Environment that constructively challenge negative patterns of behaviour, create an experience for positive thinking, confidence building, entrepreneurial work skills, and tapping into the young person’s ambition, potential and talent.
You will be working alongside Intervention Coaches to progress street-engaged young people into Streets of Growth’s staged-based Appropriate Intervention Bridging Programme delivered from our flagship Centre based in Aldgate East and delivering appropriate targeted intervention work at the street/estate level during critical incident situations in the community.
Who we are looking for:
Along with a relevant qualification up to at least Level 2, you will have robust frontline experience working with young people, including experience of detached outreach work with young people. You will also have good knowledge of safeguarding risk assessment and contextual safeguarding. A key component of the job role is the ability to engage and build transitional relationships with young people, most particularly hard-to-reach individuals.
To apply:
Streets of Growth is committed to diversity in all that it does and strongly encourages applications from every part of the communities we serve. All appointments are made on merit. At Streets of Growth, we would like to encourage applications from people both with and without criminal convictions, however, the job offer has to be subject to vetting. The successful candidate will be required to apply for an enhanced criminal record check through the Disclosure and Barring Service (DBS). Due to the nature of the work, you are applying for you are required to disclose any criminal convictions that you have.
No agencies, please.
You may have experience in the following: Youth Engagement Specialist, Youth Outreach Coordinator, Youth Development Officer, Youth Program Facilitator, Community Youth Advocate, Adolescent Outreach Worker, Youth Empowerment Coordinator, Teen Outreach Worker, Youth Mentorship Coordinator, Youth Support.
Streets of Growth is an outcome-driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people in East London. We do not wait for young people to walk through our doors, or to be referred by an agency, instead, we engage and reach out to young people across the streets and neighbourhoods. Working to build a relationship of trust, truth, and transformation with each young person, coaching and enabling them to support themselves to change negative lifestyles, move away from violence and harm, stay out of prison, get good jobs, and create a better future for themselves.
Location: Hayloft Point, 6 Middlesex Street, London E1 7EX
Contract: Permanent,Part time
Salary: £24,000 to £27,000 (pro rata for 21 hours)
Hours: 21 hours (within the hours of 2pm – 10 pm)
Closing date: 12-05-2024
REF-213 193
We have an exciting opportunity to join the PAN London Children and Young People's multi-crime service. We are recruiting for a Full Time Senior CYP Caseworker, to support children and Young people who have been impacted by crime.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in our office at Whitecross Studio's, 50 Banner Street, London, with flexibility of hybrid working. The role requires travelling to other VS offices across London.
As a Senior Children and Young Persons Caseworker, you will be required to:
- Conduct risk assessment to ensure each CYP receives a tailored support that meets their needs, including safety planning, advocacy, emotional and practical support
- Provide one to one support to children & young people who are a victim or witness to a crime & advocate on their behalf
- Manage a caseload of different risk level cases & regularly review risk
- Make any necessary referrals to MARAC & follow local safeguarding processes
- Involve children & young people in making decisions about themselves & the development of the service.
- Establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing & attend meetings as required
- Manage up to 4 staff, conducting supervisions & case reviews, providing support & coaching as required
You will need:
- Experience of working directly with vulnerable children and young people
- Knowledge of risk assessment & actions required to safeguard children & young people
- An understanding of the issues for children & young people experiencing crime
- Experience of building relationships & delivering effective multi-agency a partnership work
- Good organisational skills, able to prioritise effectively
- The ability to maintain accurate & confidential case records
- Good written & verbal communication skills
- Ability to use IT systems including Microsoft Office
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet all the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Homeless Recovery Worker
Working across Poole, Bournemouth and Christchurch
£23,775 progressing to £25,027 plus excellent benefits
Permanent
Full Time (You will work on a 7-week rotation, with a mixture of early and lates between the hours of 7am - 8pm)
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?
Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
Our Client supports people who are homeless across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of their set up and implementation of this team.
They have a new opportunity for a Homeless Recovery Worker to join them to work with people who are experiencing repeat homelessness and rough sleeping and who face multiple challenges.
This is a key role in which you will support clients and help them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be resilient to potentially difficult situations.
Some of your duties will include:
- Supporting your own caseload of clients and working with them on a one to one basis out in the community and in the clients homes.
- Identifying their needs and putting together a support plan which is equally achievable and realistic for them
- Linking with outreach workers and other agencies to build rapport and trust with clients who are homeless in preparation for them getting their own accommodation
- Working with people to identify their strengths and talents, and encourage them to focus and build on these
- Helping clients to access the benefits they are entitled to claim
- Encouraging their involvement in personal progression in the form of education, training, employment activity or volunteering
- Helping them improve their practical skills in areas such as budgeting, shopping, cooking, housework and managing a tenancy
- Working with external partners to maximise the opportunities available to clients so that they can resettle in the community.
- Gaining knowledge and understanding of the Housing First principles and how Housing First uses a client-led approach
- Working in accordance with the Health and Safety regulations and all policies and procedures
- Working flexibly across all areas of operation where required and prior notice given
What you will bring:
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with people who are homeless. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will receive support and training in understanding our clients principles but some prior research and understanding of the support model is desirable.
You will need to hold a full driving licence with access to a car as you will be required to work flexibly across Bournemouth, Poole and Christchurch locations.
You will have:
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for homelessness and related issues
- Knowledge of voluntary and statutory agencies
- Knowledge of best practice in supporting people with drug/alcohol and/or mental ill health issues, including realistic harm reduction approaches
Our client reserves the right to close their advert early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Our clients benefits include:
- Pension with life cover
- Generous holiday allowance
- Extra mile awards for outstanding work
- Work offers including discounted shopping vouchers, days out and holidays
- Cycle to work scheme
- Confidential employee assistance programme including access to counselling
- Employee voice – our Staff Council
- Recruitment referral scheme
We support and develop our staff by providing:
- A comprehensive induction and training programme
- Management training
- Trauma-informed care training
- Specialist training, coaching and development opportunities linked to personal development plans
- Access to accredited qualifications
- Mental Health First Aid training and provision
- Access to counselling psychologists via our Psychology Service
If you love helping others and want to join their friendly team, they would love to hear from you!
Senior Youth Outreach and Engagement Worker
Streets of Growth is seeking to employ an experienced, motivated, and personable individual to work as part of the frontline team to deliver targeted street work to engage and build relationships of trust with high-risk vulnerable young people (15-25 years), in hotspot areas known for Anti-Social Behaviour (ASB), exploitation, serious youth violence and young people that are furthest away from engaging in services.
You should expect to be appointed at the starting point of the salary scale and a higher starting salary band is dependent on you having extensive experience and skills in street work and detached outreach work as well as relevant frontline experience of working with at-risk young people.
These working hours will vary and will be worked according to business needs and notified to you in advance. You will be required to work late afternoons, evenings, and weekends as part of your normal working week
Benefits Summary:
- 25 annual leave days plus bank holidays per year (pro-rata for part-time staff)
- Pension scheme of up to 8% contribution
- Excellent training in Streets of Growth evidence-based change model inclusive of CBT skills training (CPD)
- Excellent on-going supervision, performance coaching and professional development coaching.
- An individualised annual training budget of up to £250 for external training in relation to professional career development e.g., psychological methods of practice.
- An enhanced Employee Assistance Scheme which provides free, 24/7 confidential helpline services including structured counselling services and practical resources aimed at supporting your work-life balance.
- Structured Professional pathways through the organisation inclusive of supported development into senior and advanced practitioner roles and further progression into management positions. .
The role:
Taking on a lead role to deliver targeted street work and outreach across the borough of Tower Hamlets. This involves engaging and building relationships of trust with young people at street level and in identified hotspot areas of risk where there is low to high anti-social behaviour, criminality and violence. Working with and engaging young people in strategic interventions across Lifestyle, Enterprise/Employability, Education and Environment that constructively challenge negative patterns of behaviour, create an experience for positive thinking, confidence building, entrepreneurial work skills, and tapping into the young person’s ambition, potential and talent.
You will have senior responsibility with the Frontline Director to plan and execute street work and outreach delivery in identified hotspot areas or risk based on street/community and partner intelligence. As well as holding a small street-engaged caseload of young people and providing a lead responsibility to deliver appropriate targeted intervention work during critical incidents in the community.
Who we are looking for:
Along with a relevant professional qualification at level 3 or degree level, you will have significant frontline experience working with young people, including experience in detached outreach work with young people and experience working with at-risk, vulnerable young people. You will also have good knowledge of safeguarding risk assessment and contextual safeguarding in addition to good practice in engaging young people.
Streets of Growth is committed to diversity in all that it does and strongly encourages applications from every part of the communities we serve. All appointments are made on merit. At Streets of Growth, we would like to encourage applications from people both with and without criminal convictions, however, the job offer has to be subject to vetting. The successful candidate will be required to apply for an enhanced criminal record check through the Disclosure and Barring Service (DBS). Due to the nature of the work, you are applying for you are required to disclose any criminal convictions that you have.
No agencies, please.
You may have experience in the following: Senior Youth Engagement Specialist, Senior Youth Outreach Coordinator, Senior Youth Development Officer, Senior Youth Program Facilitator, Senior Community Youth Advocate, Senior Adolescent Outreach Worker, Senior Youth Empowerment Coordinator, Senior Teen Outreach Worker, Senior Youth Mentorship Coordinator, Senior Youth Support Worker.
Who we are:
Streets of Growth is an outcome-driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people in East London. We do not wait for young people to walk through our doors, or to be referred by an agency, instead, we engage and reach out to young people across the streets and neighbourhoods. Working to build a relationship of trust, truth, and transformation with each young person, coaching and enabling them to support themselves to change negative lifestyles, move away from violence and harm, stay out of prison, get good jobs, and create a better future for themselves.
Location: Hayloft Point, 6 Middlesex Street, London E1 7EX
Contract: Permanent, Part time
Salary: £30,000 to £32,000 (pro rata for 21 hours)
Hours: 21 hours (within the hours of 2 pm – 10 pm)
Closing date: 12-05-2024
REF-213 195
We're looking for a kind, compassionate and resilient CQC Registered Service Manager to join our Learning Disabilities service in Hammersmith & Fullham.
£42,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Registered Service Manager (RSM) you will be responsible for ensuring your service is well led, maintains high quality standards, is financially robust and that your staff team are well developed and motivated.
You will be responsible for ensuring that all support is delivered in compliance with Look Ahead's policies and procedures. You will be responsible for the effective management of all aspects of service delivery and effectively managing all stakeholder relationships in partnership with the Head of Service. You will ensure that Positive Behaviour Support is embedded in the service and provide ongoing coaching and support to allow staff/deputy manager(s) to effectively deliver person centred support to customers.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Leadership Accountabilities:
* Ensure the PBS framework is imbedded in service delivery with ongoing staff competency assessment and training
* Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service.
* Responsible for ensuring your service is well led, that customers are safeguarded against harm or abuse, and that your team delivers person centred support according to each customer's individual requirements.
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Have extensive leadership and CRM experience
- Will be familiar with PBS Framework/Capable Environments
- Have the ability to motivate staff to deliver excellent services
- Be fundamentally calm and resilient, will not let emotion adversely affect them or obscure their judgement
- Be practical and methodical
- Have excellent organisation skills and be able to work effectively under pressure
- Thrive on change and enjoys dynamic diverse environments
- Be respectful, articulate and sensitive in style of communication
- Be motivated towards excellence and improvement of personal performance
- Have the ability to cope positively with challenging and diverse behaviours
- Enjoy social interaction and the company of others, joins in local activities to encourage customer involvement
- Have good financial and business acumen
- Be able to work as part of a team as well as being self motivated
What you'll bring:
Essential:
Knowledge of Safeguarding, MHA, DOLs, MCA and regulatory frameworks
Understanding and experience with CQC inspection framework and regulations
Educated to degree level or equivalent
Desirable:
Other relevant professional memberships and/or specialist qualifications
Holds relevant Health and Social Care management qualification - eg QCF Level 5
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Senior Helpline Advisor
Do you want to make a difference every day? Do you have resilience and adaptability? Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced?
If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer)
In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team.
Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People)
Location: London/hybrid
Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available)
Contract: Fixed term until 16th January 2025
Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance).
Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Senior Triage Officer - Children and Young people’s Service, you will be:
- Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime
- Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
- Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements
- Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team
- Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice
About You
You will need to have the following essential skills:
- The ability to undertake impact and risks assessments and identify appropriate support
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
- Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system
- Ability to work independently and as part of a team, sharing, coaching others.
- Good communication skills, both verbally & written and ability to demonstrate empathy
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line.
Please note this role is being advertised by NFP People on behalf of our client.